General Information

Guide to General Information

How to reach the UFT Welfare Fund

Specialists at the UFT Welfare Fund are available to take your call at 212-539-0500 Monday through Friday from 10 a.m. to 1 p.m. and 2 p.m. to 6 p.m. Only emergency calls will be accepted from 1 p.m. to 2 p.m.

You will be asked for specific identifiers, including your Social Security number or Welfare Fund Alternate ID number, which the Fund has on file. The specialist will then be able to assist you with any questions or needs. The federal privacy law (HIPAA) governs all Welfare Fund operations so that members need not fear providing their information to fund representatives (see related story below for more information on HIPAA).

Forms Hotline

The easiest way for you to order your optical or hearing aid certificates is to do so here on the website in our forms section. However, you can also call our 24-hour hotline at 212-539-0539 to order optical or hearing aid certificates, Red Apple Benefit Guides, dental forms/listings and other fund brochures.

For more general information on health benefits, please select one of the following topics:

• Enrolling and Updating Information
• Coverage Rules
• Coordination of Benefits (COB) Information
• Forms and Claim Submission Information
• General Questions and Answers
• Miscellaneous Information
• HIPAA Privacy Information