- Who We Are
- Where We Stand
- Our Rights
- Our Benefits
- Our Chapters
- ADAPT Community Network
- Administrative Education Officers and Analysts
- Adult Education
- Block Institute
- Education Officers & Education Analysts
- Family Child Care Providers
- Federation of Nurses
- Hearing Education Services
- Hearing Officers (Per Session)
- Occupational / Physical Therapists
- Retired Teachers
- School Counselors
- School Nurses
- School Secretaries
- Social Workers & Psychologists
- Speech Improvement
- Teachers Assigned
- Charter School Chapters
- Other DOE Chapters
- Other Non-DOE Chapters
- Get Involved
- Career Timeline
- CTLE / LearnUFT
- Classroom Resources
- Courses / Workshops
- English Language Learners
- Job Opportunities
- Positive Learning Collaborative
- Professional Development Resources
- Students with Disabilities
- Teacher Center
- Teacher Leadership
- Teacher's Choice
- Team High School
by Cara Metz | May 15, 2013 New York Teacher issue
Neither rain nor snow nor a nearly month-long shutdown due to Hurricane Sandy can keep the UFT’s Dial-A-Teacher staff from another successful year of guiding New York City’s students in all five boroughs.
While the storm shut down the phone lines for nearly a month, Dial-A-Teacher rebounded, increasing its volume of calls since the lines reopened in late November.
“We have had more than 75,000 calls so far this year, which is more than we normally see at this point,” said Anthony Harmon, the program director.
On May 7, WPIX-TV weatherman Mr. G dropped by to celebrate the banner year and the return to normalcy by shooting the news show’s weather forecast from Dial-A-Teacher’s bustling headquarters.
“Our volume was so high, we had nearly 800 calls that day,” said Karen Butler-Brock, the project coordinator.
Mr. G, a former teacher, took some calls from students — many of whom were watching him on TV while they dialed in at 1-212-777-3380. His commitment to Dial-A-Teacher, which he plugs during the news just about every day, is his way of showing appreciation for the role that a good public school education played in his own life, he said.
While Mr. G provided homework help, UFT President Michael Mulgrew traded places and took on the weather forecasting duties.
Dial-A-Teacher has 49 certified, licensed teachers who speak a total of eight languages in order to help struggling students in any school subject, every Monday to Thursday from 4 to 7 p.m.
“We did have a few teachers who lost their homes to Hurricane Sandy, but once they put their affairs in order, they came right back to us and didn’t miss a beat,” Butler-Brock said.
Some students regularly use Dial-A-Teacher’s online capability so that they can view the same screen as the teacher while on the phone.
“If you want help with tough questions, Dial-A-Teacher is the place to call,” weathercaster Mulgrew told the TV audience.
How often do you use your smartphone to access teaching materials or tools?
Almost every day
Total votes: 535