Skip to main content
Full Menu Close Menu

Contacting TRS or BERS with offices closed

New York Teacher

Teachers’ Retirement System offices are still closed to visitors, but TRS is finding other ways to serve its members during the pandemic.

For example, you can schedule a 30-minute video call with a TRS representative using Zoom. Visit the TRS website and click on the icon to make an appointment.

And, on a temporary basis, if you’re having trouble reaching a TRS representative on the phone, you can send an inquiry by email to For additional service updates, go to or follow TRS on social media.

Board of Education Retirement System members can schedule a virtual counseling session with a BERS benefit examiner. To set up a meeting, members can email BERS directly at or call 929-305-3800.