With this new remote model, the nature of the workplace issues chapter leaders will be tackling is bound to change. When issues arise, the UFT wants chapter leaders to use the union's online operational issues process (you must be logged in to see this page), which is designed to provide the kind of fast and timely results members need.

Given the extraordinary circumstances, the UFT has expanded the scope of the operational issues process beyond the regular workplace issues outlined in the DOE-UFT contract to now include any issues related to remote learning and student support. We have also negotiated an expedited timeline for the resolution of issues. Principals will now have two school days to resolve a complaint that chapter leaders raise on behalf of the chapter or a member before it is escalated.