Aetna Medicare Advantage PPO FAQ
Judge puts Aetna plan on hold pending court review
There has been an update on the implementation of the Aetna Medicare Advantage PPO plan. The plan was slated to go into effect on Sept. 1, but that date is now on hold pending a court review. That means for now, nothing changes. Retiree health care plans and benefits remain the same. We will keep members updated as things progress. See the MLC statement on the court's decision »
We've compiled a comprehensive FAQ, organized by category, to answer members' questions about the Aetna Medicare Advantage PPO plan for Medicare-eligible New York City retirees. We will update these questions and answers regularly as more information becomes available.
If you have questions about the Aetna Medicare Advantage PPO plan that are not addressed in the FAQ, contact Aetna Member Services at (855) 648-0389, 8 a.m. - 9 p.m. ET, Monday - Friday. You can also contact the UFT at (646) 878-9717 or email us at HealthBenefitHelp@uftwf.org.
Overview of the Aetna Medicare Advantage PPO plan
Your two plan choices and how to opt out of city health coverage
Out-of-pocket costs in the plan
The Aetna Medicare Rx plan and the transition timeline
The limited services that require prior authorizations
Information about using the ER and hospitalization
New services and mental health coverage in the plan
Measures to ensure Aetna meets its commitments