Frequently Asked Questions

Posted Sep 7, 2018 | Category: Health and Cancer Helpline | Rating:
4.5

Yes, but we ask that you call ahead to schedule an appointment as this will ensure that time will be set aside for you.

Posted Sep 7, 2018 | Category: Health and Cancer Helpline | Rating:
3

10 a.m. to 6 p.m. Monday through Friday during the school year and 9 a.m. to 5:15 p.m. Monday through Thursday during the summer months.

Posted Sep 7, 2018 | Category: Health and Cancer Helpline | Rating:
0

When life-altering events occur, whether a recent medical diagnosis or a death in the family, it can be overwhelming and very often professional support is needed. The Helpline is available to provide invaluable information with appropriate guidance and resources.

Posted Sep 7, 2018 | Category: Health and Cancer Helpline | Rating:
0

When you or a loved one are affected by illness and are in need of information, direction and support.

Posted Sep 7, 2018 | Category: Health and Cancer Helpline | Rating:
0

Yes. The Health and Cancer Helpline is available to individuals and their dependents who have been diagnosed with all types of medical or behavioral health illnesses.

Posted Sep 7, 2018 | Category: Health and Cancer Helpline | Rating:
0

Our caring staff will provide you with knowledge and information ranging from job leaves to accessing community resources. It may be useful to have a pen and paper available to take notes.

Posted Sep 7, 2018 | Category: Health and Cancer Helpline | Rating:
0

You will receive immediate professional advice from a full-time social worker based on identified needs. The social worker will create a supportive plan and follow-up care with a series of telephone and/or in person contacts to assist the individual to resolve issues discussed during the initial assessment.

Posted Sep 7, 2018 | Category: Health and Cancer Helpline | Rating:
0

Services include but are not limited to: immediate access to a full-time social worker to assess the health and wellness needs of the caller, on-going support from the helpline social worker, assistance with planning a leave of absence, health benefits information, MSK Direct (cancer care program) inquiries, referrals to quality community resources, caregiver information and support, and hosting health seminars.

Posted Aug 9, 2010 | Category: Health and Cancer Helpline | Rating:
4.5

The Helpline is a free, confidential support service dedicated to helping individuals and families dealing with medical and behavioral health illnesses.

Posted Aug 9, 2010 | Category: Health and Cancer Helpline | Rating:
5

Please call the UFT Welfare Fund’s main number at 212-539-0500 and ask to speak with a Health and Cancer Helpline social worker.

Posted Aug 9, 2010 | Category: Health and Cancer Helpline | Rating:
5

All communication with the Helpline is confidential and private.

Posted Aug 9, 2010 | Category: Health and Cancer Helpline | Rating:
5

The Helpline is available to assist in-service members and retirees as well as their dependents.

Posted Aug 9, 2010 | Category: Health and Cancer Helpline | Rating:
5

There is no limit to utilizing the Helpline. The Helpline team is dedicated to helping you each step of the way and will be available on an ongoing basis.

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