If I get an evaluation but choose not to get hearing aids, should I use the certificate?

We suggest that you use the certificate only for a full service, including the hearing aid. If you use the certificate and only get the evaluation, we will pay the evaluation fee, but you will be deemed to have used the entire $1,000 benefit and you will not be eligible for another certificate for three years. Instead, if you pay for the evaluation (and possibly submit the claim to your health plan), you will save the $1,000 benefit and can use it when you are ready to purchase your hearing aid.

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