Member Assistance Program

MAP logo

Feeling Stressed? Anxious? Need someone to talk to?

We all experience challenges in our personal and professional lives from time to time. While people often handle these on their own, some issues can be difficult to manage without a helping hand.

The Member Assistance Program (MAP) has trained professional counselors who guide you through the problems that can put your health and job in jeopardy. You can expect our services to be confidential, professional and supportive.

As a UFT member, you may receive short term individual counseling through MAP. This is a therapeutic process through which members work one-on-one with a trained licensed mental health professional —in a safe, caring, and confidential environment—to explore feelings, beliefs, or behaviors, and work through challenges toward desired change. MAP services are free and confidential. Please call MAP at 212-701-9620 to set up appointment. In case of an emergency and your needing help after hours please call 1-800-LIFENET, a 24 hour mental health hotline.

MAP also offers referrals to outside mental health services that accept your insurance plan. Please email with your referrals requests.

UFT/MAP is a state provider of licensed clinical social work (LCSW) and licensed masters’ social work (LMSW) continued education credits. See our course offerings »

Support Groups

MAP offers various support groups in which all members can come together to share their experiences, stories, tips, and find comfort with each other. Support groups help us to see that you don’t have to struggle alone, and there are others who may be dealing with a similar situation. Our support groups run throughout the school year and are held in a confidential space.

Substance Use

Are you or someone close to you affected by substance use? MAP offers various types of assistance and referrals for members and their families.

New Educators

MAP supports new educators. Find out more about MAP's professional learning for new teachers and the Partners Through Experience program, which pairs a new educator with a veteran educator.

What kinds of issues can MAP help me address?

  • Finding community support groups or mental health services to fit your needs
  • Making referrals to appropriate substance abuse programs
  • Helping with marital or family relationship problems
  • Arranging assistance for victims of domestic violence
  • Offering referrals to legal or credit counseling services
  • Providing trauma and bereavement referrals
  • Suggesting treatment resources for anorexia and bulimia
  • Arranging counseling during times of suicidal crisis or emotional distress

What services can I receive?

  • Short-term counseling (individual or group), provided by our staff in our offices for a variety of concerns members may have, from marital or family problems to stress or workplace issues or alcohol and drug addiction
  • Small counseling groups for bereavement and other issues on a rotating basis
  • Workshops available at the school site by request
  • Assistance with referrals to outside services 

What happens in a counseling session?

A counseling session is a confidential meeting between you and a MAP staff member to discuss your concern and figure out how best to resolve it.

Will there be any costs?

The Member Assistance Program is available free of charge. If you and the MAP staff member decide additional resources or referrals are necessary, you will be responsible for any charges associated with the use of these resources. Sometimes your union health plan will cover theses costs. Every effort will be made to use your health insurance if treatment is necessary. The decision to use outside help is always left up to you.

How do I contact the Member Assistance Program?

Please call our office at 212-701-9620. Your call will be returned within one business day.

When and where are services provided?

MAP staff members are available for appointments Monday through Friday from 10 a.m. to 6 p.m. Please note we cannot accommodate “walk-in” members without a scheduled appointment.

If you are experiencing an emergency at night or on the weekend that cannot wait until our business hours, please call 911 or 1-800-LIFENET (a confidential free mental health information and crisis hotline available to anyone at anytime).

Our offices are at 50 Broadway, suite 904, a separate location next to the UFT headquarters.

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