Frequently Asked Questions

Posted Sep 7, 2018 | Category: Health and Cancer Helpline | Rating:
4.5

Yes, but we ask that you call ahead to schedule an appointment as this will ensure that time will be set aside for you.

Posted Sep 7, 2018 | Category: Health and Cancer Helpline | Rating:
0

10 a.m. to 6 p.m. Monday through Friday during the school year and 9 a.m. to 5:15 p.m. Monday through Thursday during the summer months.

Posted Sep 7, 2018 | Category: Health and Cancer Helpline | Rating:
0

When life-altering events occur, whether a recent medical diagnosis or a death in the family, it can be overwhelming and very often professional support is needed. The Helpline is available to provide invaluable information with appropriate guidance and resources.

Posted Sep 7, 2018 | Category: Health and Cancer Helpline | Rating:
0

When you or a loved one are affected by illness and are in need of information, direction and support.

Posted Sep 7, 2018 | Category: Health and Cancer Helpline | Rating:
0

Yes. The Health and Cancer Helpline is available to individuals and their dependents who have been diagnosed with all types of medical or behavioral health illnesses.

Posted Sep 7, 2018 | Category: Health and Cancer Helpline | Rating:
0

Our caring staff will provide you with knowledge and information ranging from job leaves to accessing community resources. It may be useful to have a pen and paper available to take notes.

Posted Sep 7, 2018 | Category: Health and Cancer Helpline | Rating:
0

You will receive immediate professional advice from a full-time social worker based on identified needs. The social worker will create a supportive plan and follow-up care with a series of telephone and/or in person contacts to assist the individual to resolve issues discussed during the initial assessment.

Posted Sep 7, 2018 | Category: Health and Cancer Helpline | Rating:
0

Services include but are not limited to: immediate access to a full-time social worker to assess the health and wellness needs of the caller, on-going support from the helpline social worker, assistance with planning a leave of absence, health benefits information, MSK Direct (cancer care program) inquiries, referrals to quality community resources, caregiver information and support, and hosting health seminars.

Posted Jul 18, 2017 | Category: Environmental Health and Safety | Rating:
0

New state regulations mandating the testing for lead in water in all public New York schools went into effect on Sept. 6, 2016. To comply with these new state laws, the DOE has been testing all water outlets in all New York City schools for lead. Chapter leaders may have already or soon will receive the results from the testing conducted at schools via their principals. As part of this new state regulation, notification letters on the results must be sent to school staff and parents of...

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Posted Sep 17, 2015 | Category: Health Benefits | Rating:
4.076925

If you are enrolling in the Welfare Fund for benefits and are eligible, you should receive your insurance documents in 7-10 days. If you are enrolling dependents for benefits, you must provide all specified required documents (marriage certificate, birth certificate, etc.) for the enrollment to be processed.

Posted Sep 17, 2015 | Category: Website and Email Help | Rating:
1.333335
  • Make sure you are using the correct last name, which is the last name that shows on your paycheck.
  • If you have recently moved, try using the previous zip code where you resided.
Posted Sep 17, 2015 | Category: Website and Email Help | Rating:
3
  • Make sure you are using the correct last name, birth date, Social Security number or 10-digit Welfare Fund ID number and zip code.
  • Please use the first and last name that is shown on your paycheck, even if it differs from the name you used when you signed up for the website.
  • If you have recently moved and have not yet updated your information with the Welfare Fund, please use the previous zip code where you resided.
  • If you have not enrolled in the Welfare...
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Posted Sep 17, 2015 | Category: Website and Email Help | Rating:
3
  • Make sure you have already enrolled with the UFT. You can enroll in the union as an active member on the UFT website.
  • If you are newly hired, have you have received a paycheck from your employer? If not, we are unable to identify you by the information you have entered. Please try verifying your identity once you have received a paycheck from your employer.
  • Please use the first and last name that is shown on your paycheck. Some...
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Posted Sep 17, 2015 | Category: Website and Email Help | Rating:
0
  • Make sure you are using an acceptable email address. You may not use certain government and/or school domains. Examples of email addresses that are not allowed: nyc.gov, schools.edu, boe.net.
  • Make sure your passwords match.
Posted Jul 6, 2015 | Category: School Safety | Rating:
5
Every school must have a school safety plan and a crisis response plan that is updated annually and logged with the education, police and fire departments.
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