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How long can the investigation process take?
Investigations can be rather lengthy. The internal agencies within the DOE may take as long as 6 months. SCI, the external agency, can take as long as a year. If an investigation goes beyond these time frames, members should discuss with their...
How can I find out how many years of credited service I have in the system? Is there a place online where I can see this information?
Members should access their online Annual Benefit Statement from the TRS website at https://trsnyc.org/. Once a member sets up a TRS account, they can access these items and find a record of their total service history.
How do you "buy back time" and purchase prior service credit?
Members can purchase service credit for certain employment they had before being employed by the NYCDOE. For your service to be eligible, the work had to have been rendered while you were in public employment in New York City or New York State...
I am a paraprofessional who was the subject of an investigation and those charges have been found to be unsubstantiated. During the investigation, I was suspended without pay. Now that I have been cleared, am I entitled to back pay?
Yes. If after an investigation, the allegations against the paraprofessional are found to be unsubstantiated, within 30 days the paraprofessional will receive back pay for the amount of time of the suspension without pay.
I've completed the online registration process to take a course through the UFT. I registered for 2 courses, but now I want to cancel one course. What do I do? Do I lose my registration fee or can I apply it to a different course?
Call the UFT Course Program at 212-475-3737. Your registration and payment will be verified. Depending on UFT departmental guidelines, it will be determined whether a refund can be issued. Refunds for "T" courses will only be issued if a course is...
I just registered online for a UFT course and realized I registered for the wrong locations. How do I make the change?
Call the UFT Course Program at 212-475-3737. This process is completed internally. If the location you desire is available, the Registrant Course Transfer will be initiated.
I registered for a UFT course online. When will my credit card be charged?
Course registration and credit card processing is completed immediately. The time it takes for the charge to show up on your credit card is generally 1-3 days, dependent on the policies of your credit card/merchant bank. Each college has different...
I registered for a UFT course, but my class was cancelled. How long will the refund process take?
The UFT Course Program notifies the computer system once the course is cancelled. This ensures the online content reflects the change and no longer accepts online registration. Then, the UFT Course Program notifies registered members and offers...
I just registered for a course. I registered for an "E" course, but now I wish to take a "T" course instead. What should I do?
UFT Course Programs and NYSUT/ELT registration procedures are separate. Unfortunately, you cannot exchange course registration from one program to the other. Other content related to the differences between E and T courses is provided in the NYSUT...
I registered for a UFT course. If the location of a class has changed, or day or week, how will the online registrants be notified?
The UFT Course Program will contact registrants if there are any changes.