Communication is essential for building positive relationships at work. It fosters teamwork and collaboration, and it helps everyone thrive.
But what are the building blocks of good communication?
Underlying all effective communication is trust and respect. When working with colleagues, encourage everyone to practice open and honest communication.
Here are some pointers:
- Practice active listening: Verbal and nonverbal communication skills are important. Listen without interrupting and ask open-ended questions when your colleague has finished speaking. Try to keep a neutral body posture and tone of voice and make eye contact.
- Be present and engaged: Put down your cellphone and show you are listening by acknowledging your colleague’s statements and responding calmly. Acknowledge everyone’s time and express gratitude. Keep meetings to a reasonable length of time. Thank everyone for their contribution.
- Keep written communication short and to the point: When there is a need for follow-up, simplify your points.
For UFT members working in a school, effective communication with students is also essential. It sets the stage for a safe and positive environment where students feel encouraged and their learning stays on track.
Here are some tips for healthy communication with students:
- Provide positive feedback, which encourages students to share their thoughts and feelings. When negative feedback is needed, keep it short and respectful.
- Understand your students’ perspectives: It will help prevent miscommunication and conflicts.
- Encourage cooperation among students: Foster an environment where teamwork is valued. Establish firm boundaries against bullying.