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Health and Cancer Helpline

Receiving a life-threatening medical diagnosis can be an emotional rollercoaster. The UFT Welfare Fund offers an array of services that can help you navigate the road ahead.

Health and Cancer Helpline

The UFT Welfare Fund’s Health and Cancer Helpline is available in your time of need through our free and confidential tele-health services for UFT Welfare Fund members and their dependents who may be diagnosed with a medical illness such as cancer...

During what hours can I contact the Health & Cancer Helpline?

10 a.m. to 6 p.m. Monday through Friday during the school year and 9 a.m. to 5:15 p.m. Monday through Thursday during the summer months.

Can I meet with a Helpline social worker in person to discuss my needs?

Yes, but we ask that you call ahead to schedule an appointment as this will ensure that time will be set aside for you.

When should I call the Health and Cancer Helpline?

When you or a loved one are affected by illness and are in need of information, direction and support.

Why does the UFT Welfare Fund have a Health and Cancer Helpline?

When life-altering events occur, whether a recent medical diagnosis or a death in the family, it can be overwhelming and very often professional support is needed. The Helpline is available to provide invaluable information with appropriate guidance...

Before calling the Health and Cancer Helpline, is there anything I should do to prepare?

Our caring staff will provide you with knowledge and information ranging from job leaves to accessing community resources. It may be useful to have a pen and paper available to take notes.

I don't have cancer. Can I still use the services of the Health & Cancer Helpline?

Yes. The Health and Cancer Helpline is available to individuals and their dependents who have been diagnosed with all types of medical or behavioral health illnesses.

What can I expect when calling the Health & Cancer Helpline?

You will receive immediate professional advice from a full-time social worker based on identified needs. The social worker will create a supportive plan and follow-up care with a series of telephone and/or in person contacts to assist the individual...

What services does the Helpline provide?

Services include but are not limited to: immediate access to a full-time social worker to assess the health and wellness needs of the caller, on-going support from the helpline social worker, assistance with planning a leave of absence, health...